Last updated: September 2026
What services do you offer?
Five kinds of work: positioning and messaging, brand identity, websites, pitch decks and business communications, and ongoing creative direction. See them all in detail. We also do White Label work for agencies and studios. See White Label details.
Can we commission just one thing?
Yes. A website, an identity, a deck, or another clearly defined piece of work.
What if we don’t know where to start?
Start with The Audit. We review the business, message, brand and materials, then give you a written assessment and recommendations.
Do you offer smaller projects?
Yes. The Mark, The Page and The Pitch are fixed-scope starter packages.
Can you work with us ongoing?
Yes. We offer ongoing work through a retainer or The Deep Work.
What does it cost?
It depends on the scope. We quote the work before anything starts, so you know what is included.
How long does it take?
It depends on the work. You get the timeline with the scope before anything starts.
Do you require contracts or retainers?
Every project has a clear agreement. We do not lock clients into long-term retainers unless they want one.
Who does the work?
The people you talk to are the people responsible for the strategy, writing, design and development.
Do you work with startups and small businesses?
Yes. We have built brands for one-person operations and systems for national firms. The process is the same, the scope is what changes.
What if we are not the right fit?
We will tell you honestly. We do not take every project that comes in. If the scope, timeline, or fit is wrong, we say so. If we know a studio that would be a better match, we point you there.
Do you offer refunds?
Refunds follow your written agreement. Work already completed isn’t refundable, and reserved time may not be where the agreement says so. Our refund policy has the details.
Can you work under our brand name?
Yes. We work with agencies, studios, and firms as a white-label partner. Invisible, under NDA as standard, no public attribution. See white label details.
How do we get started?
Visit our Start a conversation page and tell us what you are working on. Or book a 30-minute call. Or email us at hello@theprojektco.com.